CUSTOMER CONCERN The electric parking brake is stuck on or will not apply, with a parking-brake motor circuit fault. CAUSE The confirmed repair found the parking-brake motor connector terminals reversed, causing the motor to run in the wrong direction. CORRECTION Correct the parking-brake motor connector terminal positions, clear the parking-brake fault, and verify normal apply and release operation.

CUSTOMER CONCERN The hybrid system stores isolation-fault DTCs P0AA6-49 and P1C80-49 for the rear motor area. CAUSE Corrosion in the high-voltage floor under-wire harness caused the documented isolation fault. CORRECTION Remove and replace the corroded high-voltage floor under-wire harness, clear DTCs P0AA6-49 and P1C80-49, and verify high-voltage isolation and hybrid-system operation.

CUSTOMER CONCERN After collision repairs and replacement of the front bumper and steering rack, the intuitive park-assist warning remains on and the EPS system stores U023A-87. CAUSE The replacement steering rack/EPS and clearance-warning system had not been fully configured, and the front ultrasonic-sensor angles had not been registered. CORRECTION Configure the EPS and clearance-warning ECU, perform front ultrasonic-sensor angle registration, clear U023A-87 and related Repo

CUSTOMER CONCERN DTC C1231 returns immediately after clearing for a steering-angle-sensor fault. CAUSE The steering angle sensor failed after its battery feeds, ground, and CAN circuits were identified as the required checks. CORRECTION Remove and replace the failed steering angle sensor, perform the required steering-angle calibration, clear DTC C1231, and verify the code does not return.

CUSTOMER CONCERN After rear caliper and hose replacement, the brake system stores DTCs C1203, C1345, and C1451. CAUSE The brake hydraulic system was not fully bled, preventing the linear-solenoid valve offset calibration from completing. CORRECTION Perform the complete scan-tool brake bleeding procedure, clear DTCs C1203, C1345, and C1451, perform the linear-solenoid valve offset calibration on level ground with skid-control voltage near 13 volts, and verify normal brake oper

CUSTOMER CONCERN The ECM stores EVAP DTCs P043E, P043F, P2401, P2402, P2419, and P0456 at the same time. CAUSE The leak-detection pump in the evaporative-emissions system failed. CORRECTION Remove and replace the failed leak-detection pump, clear the EVAP DTCs, and verify the EVAP monitor completes without resetting P043E, P043F, P2401, P2402, P2419, or P0456.

CUSTOMER CONCERN The cooling fans continue running with the ignition off and DTC C1378 is stored. CAUSE Corrosion at the brake-control power-supply connector backfed voltage through the A/C No. 2 fuse circuit and kept the fan relays energized. CORRECTION Repair the corroded brake-control power-supply connector and terminals, clear DTC C1378, and verify the cooling fans shut off normally with the ignition off.

CUSTOMER CONCERN After an oil change and repeated maintenance-reminder reset attempts, the vehicle will not start although the combination meter and brake lamps operate. CAUSE The 12-volt battery became too weak to power the hybrid control system during the extended reset attempt. CORRECTION Remove and replace the weak 12-volt battery and verify normal READY mode and vehicle startup.

CUSTOMER CONCERN A clunk and shudder comes from the right-front wheel during low-speed braking just before the vehicle stops. CAUSE The front brake pads caused the vibration; moving the pads side to side changed the symptom and isolated it to the base brake system. CORRECTION Remove and replace the front brake pads and verify smooth, noise-free braking during repeated low-speed stops.

CUSTOMER CONCERN After front-bumper and parking-sensor replacement, DTC C1AEC sets for a front ultrasonic-sensor communication fault. CAUSE The replacement front ultrasonic sensors had not been initialized, leaving the parking-assist system in an unconfigured state. CORRECTION Initialize the No. 1 and No. 2 front ultrasonic sensors with the OE scan tool, clear DTC C1AEC, and verify normal front parking-assist operation.

CUSTOMER CONCERN READY mode intermittently fails, the navigation display flickers, and DTCs P3000, C1545, B1585, B1551, and B15F9 are stored. CAUSE The key-fob battery was too weak for reliable smart-key recognition, producing intermittent startup and electrical symptoms. CORRECTION Remove and replace the key-fob battery, clear the stored DTCs, and verify consistent smart-key recognition, READY mode, and navigation-display operation.

CUSTOMER CONCERN The vehicle ran out of fuel and would not enter READY mode after refueling; the BCM, PCM, and hybrid ECU stored B1206, B2321, B2324, P2311, and P3000. CAUSE Fuel depletion left hybrid-system shutdown DTCs latched across multiple control modules, preventing READY mode even after fuel was added. CORRECTION Clear the DTCs from every affected control module, confirm READY mode and engine startup, and verify no codes reset during the road test.

CUSTOMER CONCERN The driver-side vents remain warmer than the passenger-side vents even with the driver air-mix door commanded fully cold. CAUSE The A/C evaporator core leaked refrigerant; the recovered charge was only 0.3 lb and the air-mix door operated normally. CORRECTION Remove and replace the leaking A/C evaporator core, evacuate and recharge the refrigerant system to specification, and verify balanced cold-air temperature from both sides.

CUSTOMER CONCERN The vehicle will not start, hybrid-battery state of charge is low, and auxiliary-battery-temperature-sensor DTC P1B03 returns immediately after clearing. CAUSE The auxiliary-battery temperature-sensor connector was left unplugged after battery replacement, opening the sensor circuit and blocking a forced engine start. CORRECTION Reconnect and secure the auxiliary-battery temperature-sensor connector, clear DTC P1B03, use the scan tool to command an engine sta

CUSTOMER CONCERN A motor-like noise runs continuously under the hood and the Active Hydraulic Booster stores DTC C1237 for the primary pressure-sensor signal. CAUSE Hydraulic pressure data did not respond while HPU battery feeds at pins 1, 2, and 3 and grounds at pins 25 and 26 were present, confirming an internal Hydraulic Power Unit failure. CORRECTION Remove and replace the failed Hydraulic Power Unit, bleed the brake system, perform pressure-sensor calibration and require

CUSTOMER CONCERN The hybrid system will not complete high-voltage precharge and stores DTC P1B77. CAUSE The 12-volt battery failed a load test and the high-voltage safety plug measured open, preventing the 12-volt-controlled battery contactors from completing precharge. CORRECTION Remove and replace the failed 12-volt battery and open high-voltage safety plug, clear DTC P1B77, and verify contactor operation, precharge completion, and READY mode.

CUSTOMER CONCERN The electric engine coolant pump runs continuously and DTCs U019F and P26CA reset in the PCM. CAUSE The electric coolant-pump connector wiring had a circuit fault, preventing normal communication and pump shutdown control. CORRECTION Repair the electric engine coolant-pump connector wiring, clear DTCs U019F and P26CA, and verify commanded pump speed, shutdown, and cooling-system operation.

CUSTOMER CONCERN The vehicle will not start after engine replacement, the ECM and TCM do not communicate, F-CAN voltage exceeds 8 volts, and VSA DTCs 86-12, 86-13, 86-14, and 86-24 are stored. CAUSE The four-wire A/C compressor connector and rear oxygen-sensor connector were interchanged during engine installation, corrupting the high-speed F-CAN circuit. CORRECTION Reconnect the A/C compressor and rear oxygen-sensor harness connectors to their correct components, clear DTCs

CUSTOMER CONCERN The A/C compressor is inoperative with no stored codes, and scan data shows the A/C switch remains OFF. CAUSE The climate-control panel failed to ground the pink A/C-request circuit after the MICU reference, compressor thermal protector, temperature-sensor inputs, and blower operation checked correctly. CORRECTION Remove and replace the failed climate-control panel and verify the A/C request changes to ON, the compressor engages, and the system cools normally

CUSTOMER CONCERN The A/C compressor does not engage. CAUSE The compressor/clutch assembly failed after the clutch power circuit, A/C request data, thermal protector, evaporator-temperature input, ambient-temperature input, and blower operation were checked. CORRECTION Remove and replace the failed A/C compressor and clutch assembly, recharge the refrigerant system, and verify compressor engagement and normal cabin cooling.