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2021 Toyota Venza XLE – Park Assist Warning With U023A-87 After Collision Repair
CUSTOMER CONCERN After collision repairs and replacement of the front bumper and steering rack, the intuitive park-assist warning remains on and the EPS system stores U023A-87. CAUSE The replacement steering rack/EPS and clearance-warning system had not been fully configured, and the front ultrasonic-sensor angles had not been registered. CORRECTION Configure the EPS and clearance-warning ECU, perform front ultrasonic-sensor angle registration, clear U023A-87 and related Repo
2017 Toyota Prius – Check-Engine Light With P05A074
CUSTOMER CONCERN The check-engine light returns with DTC P05A074 for active grille shutter actuator slipping after body repairs. CAUSE The active grille shutter assembly was missing the cover cap that retains the actuator, allowing the actuator and louver mechanism to slip. CORRECTION Remove and replace the damaged active grille shutter assembly, clear DTC P05A074, and verify the shutter completes its active test without slipping.
2020 Toyota Highlander Hybrid XLE – Check-Engine Light With P0441
CUSTOMER CONCERN The check-engine light is on with DTC P0441 for incorrect EVAP purge flow. CAUSE The confirmed repair identified a failed canister purge control solenoid valve. CORRECTION Remove and replace the failed canister purge control solenoid valve, clear DTC P0441, and verify the EVAP monitor completes without resetting the code.
2019 Mercedes-Benz GLC350e 4Matic – Check-Engine Light With P012800
CUSTOMER CONCERN The check-engine light is on with DTC P012800 indicating that engine coolant temperature remains below the thermostat's specified operating range. CAUSE The engine coolant thermostat failed and did not regulate coolant temperature to the specified range. CORRECTION Remove and replace the engine coolant thermostat, clear DTC P012800, and verify coolant temperature reaches and maintains the specified operating range.
2016 BMW X5 xDrive40e – Check-Engine Light With 21B000
CUSTOMER CONCERN The check-engine light is on and fault 21B000 is stored for the fuel-tank pressure-sensor communication circuit. CAUSE The fuel-tank pressure sensor failed and stopped communicating on its Local Interconnect Network circuit. CORRECTION Remove and replace the failed fuel-tank pressure sensor, clear fault 21B000, and verify pressure-sensor communication and emissions-system operation.
2015 BMW i3 Range Extender – Check-Engine Light With 106004
CUSTOMER CONCERN The check-engine light remains on with fault 106004 after the fuel-tank vent valve was replaced. CAUSE Raw fuel contaminated the evaporative-emissions charcoal canister after the range-extender fuel tank was overfilled. CORRECTION Remove and replace the fuel-vapor charcoal canister, clear fault 106004, and verify the check-engine light remains off.
2015 Infiniti Q50 Hybrid Premium – 12-Volt Battery Dead Overnight
CUSTOMER CONCERN The 12-volt battery is discharged by morning because of an overnight parasitic draw. CAUSE A leaking sunroof drain hose allowed water into the body control module, causing internal corrosion and the electrical draw. CORRECTION Remove and replace the corroded body control module and repair the leaking sunroof drain hose.
2018 Ford Fusion SE Hybrid – Fuel Tank Difficult to Fill With P04B4
CUSTOMER CONCERN The fuel tank is difficult to fill and DTC P04B4 indicates the refueling vapor valve is stuck closed. CAUSE The normally closed EVAP canister vent solenoid remained stuck shut when commanded open, preventing vapor from leaving the tank during refueling. CORRECTION Remove and replace the failed EVAP canister vent solenoid.
2016 Ford C-Max Energi SEL – Wall Charging Inoperative With P0C2A
CUSTOMER CONCERN Wall charging is inoperative, the cooling fan and charge-port light ring do not operate when plugged in, and DTC P0C2A resets immediately after clearing. CAUSE The transmission-fluid auxiliary-pump circuits passed testing, confirming an internal pump failure. CORRECTION Remove and replace the failed transmission-fluid auxiliary pump.
2014 Ford Fusion SE Hybrid – Turn Signal Stuck On With B1D36:09
CUSTOMER CONCERN The right turn signal remains on whenever the ignition is on, while the left signal does not respond to the multifunction switch but does flash with the hazard switch; SCCM DTC B1D36:09 returns immediately. CAUSE SCCM switch data changed to OFF when the multifunction switch was removed, confirming an internal switch failure. CORRECTION Remove and replace the failed multifunction switch.
2016 Chevrolet Volt Premier – Check Engine Light With P0401
CUSTOMER CONCERN The malfunction indicator lamp is on with DTC P0401 for insufficient EGR flow. CAUSE The EGR cooler was restricted and could not provide the commanded exhaust-gas flow. CORRECTION Remove and replace the restricted EGR cooler.
2014 BMW i3 – IHKA Heating and Air Conditioning Inoperative
CUSTOMER CONCERN The IHKA heating and air-conditioning system is inoperative and multiple IHKA faults are stored. CAUSE The heat-pump control module failed after the related sensor, shutoff-valve, and wiring checks. CORRECTION Remove and replace the failed heat-pump control module, then program and code the replacement module to the vehicle.
2016 Toyota Prius V Five – Check Engine Light With P219A
CUSTOMER CONCERN The check-engine light returns with DTC P219A for a bank-one air/fuel imbalance, but the vehicle has no obvious drivability complaint and prior plug and vacuum-leak checks found no fault. CAUSE Restricted EGR passages in the intake manifold created uneven exhaust-gas distribution between cylinders. CORRECTION Remove the intake manifold and EGR tube, clean the restricted EGR passages, and replace the intake-manifold gaskets as documented in the confirmed repai
2015 Toyota Prius V Two – P0117 P148F and P261B After Extended Driving
CUSTOMER CONCERN After an extended drive, the warning light returns with DTCs P0117, P148F, and P261B even though the engine-coolant level is full and the system has been bled. CAUSE The engine electric water pump failed to maintain commanded rotation speed despite the supported power, ground, and control/feedback circuit checks. CORRECTION Remove and replace the failed engine electric water pump.
2012 Toyota Prius V Three – Runs Only With Scan Tool Connected
CUSTOMER CONCERN After engine installation, the engine runs only while a scan tool is connected and DTCs P0032, C1259, C1310, and U0100 are present. CAUSE The D1 engine-control-module ground at the valve cover was loose, interrupting the ECM ground path. CORRECTION Tighten and secure the D1 ECM ground connection at the valve cover.
2013 Toyota Prius V Five – No Electrical Power After 12-Volt Battery Replacement
CUSTOMER CONCERN After a 12-volt battery was installed and several fuses opened, the vehicle has no electrical power even after the smaller fuses were replaced. CAUSE The 140-amp main fuse in the fusible-link box at the 12-volt battery was open. CORRECTION Remove and replace the open 140-amp main fuse.
2013 Toyota Prius V – C1231 After Steering Repairs
CUSTOMER CONCERN DTC C1231 repeatedly returns after curb-impact steering and suspension repairs, even after steering-angle calibration. CAUSE The confirmed repair identified a failed steering-angle sensor after power, ground, CAN communication, and calibration checks. CORRECTION Remove and replace the failed steering-angle sensor and perform the supported steering/yaw-rate calibration.
2014 Toyota Prius Three – Wipers Slow on Low Speed
CUSTOMER CONCERN The windshield wipers operate normally on high speed but move extremely slowly on low speed; replacing the wiper switch did not change the symptom. CAUSE The low-speed circuit remained powered, but the confirmed repair identified an internally failed front wiper motor. CORRECTION Remove and replace the failed front wiper motor.
2015 Toyota Prius C – Steering Angle Sensor Code C1231
CUSTOMER CONCERN DTC C1231 returns immediately after clearing for a steering-angle-sensor fault. CAUSE The steering angle sensor failed after its battery feeds, ground, and CAN circuits were identified as the required checks. CORRECTION Remove and replace the failed steering angle sensor, perform the required steering-angle calibration, clear DTC C1231, and verify the code does not return.
2013 Toyota Prius C – Multiple EVAP Codes Including P0456
CUSTOMER CONCERN The ECM stores EVAP DTCs P043E, P043F, P2401, P2402, P2419, and P0456 at the same time. CAUSE The leak-detection pump in the evaporative-emissions system failed. CORRECTION Remove and replace the failed leak-detection pump, clear the EVAP DTCs, and verify the EVAP monitor completes without resetting P043E, P043F, P2401, P2402, P2419, or P0456.
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