CUSTOMER CONCERN The transmission will not shift out of Park, the dash displays an Automatic Shift Fault warning, and DTCs U019E and U101F reset after clearing. CAUSE The Transmission Range Control Module did not communicate with multiple scan tools while all other modules remained accessible. Circuit checks supported a failed TRCM, and the exact-vehicle confirmed repair replaced the module. CORRECTION Remove and replace the failed Transmission Range Control Module, adjust th

CUSTOMER CONCERN After CVT replacement and programming, traction-motor DTCs P317B and P3266 remain stored. CAUSE The required traction-motor resolver-offset learning procedure was not completed after transmission replacement. CORRECTION Perform the traction-motor resolver-offset relearn, clear DTCs P317B and P3266, and verify the traction-motor system completes its self-check without resetting the codes.

CUSTOMER CONCERN The check engine light is on with DTCs P0AC4 and P183E stored. CAUSE Transmission range data confirmed an internal mode switch that did not report the selected gear range correctly. CORRECTION Remove and replace the transmission internal mode switch.

CUSTOMER CONCERN Customer states the engine barely moves when attempting to start and cannot be turned manually. DTCs P3190, P0A0F, P0A80, P3000 and P3147 are stored. CAUSE Separating the engine from the transaxle confirmed the hybrid automatic transaxle was mechanically locked. CORRECTION Remove and replace hybrid automatic transaxle. Clear powertrain and hybrid-system DTCs and verify normal engine cranking and vehicle operation.

CUSTOMER CONCERN Customer states the vehicle loses power and will not move. DTC P2797 with information code 865 is stored. CAUSE The code remained after replacement of the auxiliary oil-pump motor controller, and the confirmed failure was the transmission auxiliary oil pump. CORRECTION Remove and replace auxiliary transmission oil pump. Clear transmission DTCs.

CUSTOMER CONCERN The CVT produced a severe shudder when accelerating from a stop. CAUSE The continuously variable transmission was confirmed as the source of the takeoff shudder. CORRECTION The CVT assembly was replaced.

CUSTOMER CONCERN The check-engine light was on with DTC P2603 for the transaxle oil-pump control circuit. CAUSE The transaxle oil-pump motor was confirmed faulty. CORRECTION The transaxle oil-pump motor was replaced.