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2019 Lincoln MKZ Hybrid – No Ready Mode With P0B37
CUSTOMER CONCERN After transmission replacement, the vehicle will not enter Ready mode or start. The ABS activates when the brake pedal is pressed, the start button flashes, and the BECM stores DTC P0B37. CAUSE The high-voltage battery service-disconnect plug was not fully connected and latched, preventing the Battery Energy Control Module from enabling the high-voltage battery. CORRECTION Fully seat and latch the high-voltage battery service-disconnect plug, clear DTC P0B37,
2014 Lincoln MKZ Hybrid – Power Steering Inoperative With C102D
CUSTOMER CONCERN Electric power steering is inoperative and the PSCM stores DTCs C102D and C200D:49 immediately after clearing. CAUSE The steering gear had excessive internal friction and an electronic failure of the internal motor-rotation-angle sensor; neither fault is serviceable separately from the gear/PSCM assembly. CORRECTION Remove and replace the power steering gear/PSCM assembly, program the PSCM to the vehicle, clear C102D and C200D:49, and verify electric power-st
2012 Lincoln MKZ Hybrid – Radio Controls Inoperative With U0184
CUSTOMER CONCERN The radio controls are inoperative, the Audio Control Module will not communicate, and the other audio modules store DTC U0184. CAUSE Power, ground, and CAN-network circuits tested correctly, confirming an internal failure of the Audio Control Module. CORRECTION Remove and replace the Audio Control Module, program the replacement module as required, clear U0184, and verify radio-control and audio operation.
2012 Lincoln MKZ Hybrid – No Crank and Dark Instrument Cluster
CUSTOMER CONCERN The vehicle will not crank, the instrument cluster remains dark, and DTCs U0155 and P1260 are stored. CAUSE Cluster power, ground, and high-speed CAN circuits were intact, confirming an internal instrument-cluster failure that disabled the PATS start authorization. CORRECTION Remove and replace the instrument cluster, clear U0155 and P1260, and verify cluster communication and starting operation.
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