CUSTOMER CONCERN After collision repairs, the Service Charging System message is displayed and the 12-volt charging system does not operate. CAUSE The collision event left secured high-voltage crash data latched in the Battery Energy Control Module, preventing normal hybrid charging-system operation. CORRECTION Perform the BECM crash-event reset, clear secured high-voltage DTC data, power-cycle the hybrid system as specified, and verify 12-volt charging operation is restored.

CUSTOMER CONCERN The airbag warning light remains on and the K36 Sensing and Diagnostic Module stores DTC B101D. CAUSE DTC B101D was confirmed as an internal fault in the K36 Inflatable Restraint Sensing and Diagnostic Module rather than an external circuit failure. CORRECTION Remove and replace the K36 Inflatable Restraint Sensing and Diagnostic Module, then program and configure the replacement module.

CUSTOMER CONCERN The malfunction indicator is on with DTC P0411. CAUSE Inspection found the secondary-air passages open through most of the system but plugged solid where they meet the cylinder head. CORRECTION Clean the restricted secondary-air injection passages at the cylinder head and verify proper air flow through the system.