CUSTOMER CONCERN Air conditioning is inoperative and DTC B2992 returns after clearing. CAUSE The climate-control panel had already been replaced, and testing of the Blue/Red and Red circuits from the compressor to climate-control-panel pins B11 and B12 confirmed the air-conditioning compressor had failed. CORRECTION Remove and replace the failed air-conditioning compressor.

CUSTOMER CONCERN Electric steering assist is excessive when turning left and requires unusually high effort when turning right. CAUSE Torque-sensor data read approximately -2.5 at center, -3.1 while turning left, and 0.6–1.7 while turning right, confirming an incorrect torque-sensor zero point. CORRECTION Perform the electric power-steering torque-sensor zero-point calibration and verify balanced steering assist.

CUSTOMER CONCERN Vehicle has a severe transmission shudder when accelerating from a stop. CAUSE Testing and the applicable Honda transmission bulletin confirmed an internal continuously variable transmission failure. CORRECTION Remove and replace the failed continuously variable transmission.

CUSTOMER CONCERN Advanced hydraulic-booster pump remains on and the brake system stores code 14. CAUSE The pump produced approximately 1,740 psi, but pressure dropped with no external fluid leak, confirming an internal leak in the advanced hydraulic-booster servo unit. CORRECTION Remove and replace the internally leaking advanced hydraulic-booster servo unit.

CUSTOMER CONCERN The check engine light is on with catalyst-efficiency DTC P0420 stored. CAUSE Fuel-trim, exhaust-leak, and oxygen-sensor checks confirmed that the catalytic converter was no longer operating efficiently. CORRECTION Remove and replace the catalytic converter.

CUSTOMER CONCERN Customer states the IMA and check-engine lights are on. DTCs P0A7F, P1570 and P1435 are stored. CAUSE Battery-module testing and Honda TSB 09-025 confirmed deterioration inside the high-voltage IMA battery pack. CORRECTION Remove and replace high-voltage IMA battery pack. Reflash applicable IMA control software and clear DTCs.

CUSTOMER CONCERN Customer states the battery warning light is on and the 12-volt charging system is inoperative. DTC P0A94 is stored. CAUSE Battery cables between the DC-DC converter and 12-volt battery were clean and tight, confirming an internal DC-DC converter failure. CORRECTION Remove and replace DC-DC converter. Clear DTC P0A94 and verify 12-volt charging operation.