CUSTOMER CONCERN Customer states the engine will not crank and numerous hybrid-system DTCs are stored. CAUSE The DTCs were shutdown effects from an electronics overheat condition, and testing confirmed the Motor Electronics Cooling System pump failed to circulate coolant. CORRECTION Remove and replace Motor Electronics Cooling System pump. Refill and bleed electronics cooling circuit, clear DTCs and verify pump operation.

CUSTOMER CONCERN Customer states the vehicle intermittently enters limp mode. DTCs P0A7C, P1A0D, P1A0E and P1A0F are stored. CAUSE The Motor Electronics Cooling System pump did not operate with the key on and failed direct power testing, confirming pump failure. CORRECTION Remove and replace Motor Electronics Cooling System pump. Refill and bleed electronics cooling circuit, clear hybrid DTCs and verify pump operation.