CUSTOMER CONCERN The vehicle will not crank or enter READY mode after collision repair, and DTC P0A0D is stored. CAUSE Interlock-circuit testing confirmed that the battery service-plug interlock switch was not completing the required ground path. CORRECTION Remove and replace the battery service-plug interlock switch and fully seat the high-voltage service plug.

CUSTOMER CONCERN Customer states the vehicle will not start after collision repair. DTC P0A0D is stored. CAUSE Inspection confirmed the high-voltage battery service plug was not fully installed, leaving the interlock circuit open. CORRECTION Correctly install and lock high-voltage battery service plug. Clear DTC P0A0D and verify READY-mode operation.

CUSTOMER CONCERN Customer states the vehicle will not start after the discharged 12-volt battery was replaced. DTC P0A0D returns immediately. CAUSE Inspection confirmed the high-voltage battery service-plug grip was not fully seated, leaving the safety interlock open. CORRECTION Correctly seat and latch the high-voltage battery service-plug grip. Clear DTC P0A0D and verify READY-mode operation.

CUSTOMER CONCERN Customer states the vehicle will not start after collision repair. DTC P0A0D is stored. CAUSE Inspection confirmed the high-voltage battery service plug was improperly installed, leaving the interlock circuit open. CORRECTION Correctly install and lock high-voltage battery service plug. Clear DTC P0A0D and verify READY-mode operation.

CUSTOMER CONCERN Customer states the vehicle will not enter READY mode or crank after collision damage. DTC P0A0D is stored. CAUSE The hybrid ECU did not receive the required ground through the high-voltage interlock circuit, confirming an open battery service-plug interlock switch. CORRECTION Secure or remove and replace battery service plug interlock as required. Clear DTC P0A0D and verify READY-mode operation.