CUSTOMER CONCERN Customer states the check-hybrid-system warning is on and DTC P0A80 is stored. CAUSE Hybrid-battery voltage testing found more than a 0.5-volt difference between battery blocks, confirming high-voltage battery deterioration. CORRECTION Remove and replace high-voltage battery pack. Clear hybrid-system DTCs.

CUSTOMER CONCERN Customer states the vehicle will not enter READY mode or crank after collision damage. DTC P0A0D is stored. CAUSE The hybrid ECU did not receive the required ground through the high-voltage interlock circuit, confirming an open battery service-plug interlock switch. CORRECTION Secure or remove and replace battery service plug interlock as required. Clear DTC P0A0D and verify READY-mode operation.