CUSTOMER CONCERN The sunroof intermittently opens by itself while the ignition is off. CAUSE Blocked sunroof drains allowed water into the moon-roof control unit, causing internal corrosion and unintended roof operation. CORRECTION Remove and replace the corroded moon-roof control unit, clear the blocked sunroof drains, and verify the roof remains closed with the ignition off and operates normally on command.

CUSTOMER CONCERN The fuel door will not open. CAUSE The fuel-door release switch connector was damaged, interrupting operation of the release system. CORRECTION Remove and replace the damaged fuel-door release switch connector and verify normal fuel-door release operation.

CUSTOMER CONCERN Power windows are inoperative. CAUSE Inspection found a heat-damaged terminal at the power-window master-switch connector, preventing the switch from operating the windows. CORRECTION Remove and replace the power-window master switch after confirming the melted connector terminal.